For immediate emergency assistance, dial 911 (9-911 on campus phones).
Emergency Contacts
Crisis Lines
- Suicide & Crisis Lifeline: 988 (call or text)
- Crisis Text Line: Text HOME to 741741
- OASIS (Boone) Sexual Assault and Domestic Violence Crisis Line: 828-262-5035
- Family Guidance Center: (Hickory) Domestic Violence Crisis Line: 828-228-1787 (call or text)
- Sexual Assault Crisis Line: 828-302-6952 (call or text)
- Rape, Abuse & Incest National Network (RAINN) National Sexual Assault Hotline: 800-656-4673
- Daymark Recovery Services (Boone) Crisis Line: 866-275-9552
- Catawba Valley Healthcare (Hickory) Mobile Crisis Management: 828-695-2511
App State Police
App State Police are committed to ensuring our safety on campus in Boone and Hickory. They are available 24 hours a day, 7 days a week.
- Emergency: 828-262-8000
- Non-Emergency: 828-262-2150
Local Boone Area Services
Daymark Recovery Services
- Emergencies/Mobile Crisis: 866-275-9552
- Office Line: 828-264-8759
OASIS (Opposing Abuse with Service, Information and Shelter)
- 24-Hour Crisis Line: 828-262-5035
- Office Line: 828-264-1532
App State Counseling and Psychological Services Center (Students)
- Office Line: 828-262-3180 (M-F, 8:00 a.m. - 5:00 p.m.). For emergencies and after-hours, select the option to speak with a counselor on-call.
Local Hickory Area Services
Catawba Valley Healthcare
- Mobile Crisis Management: 828-695-2511
- Office Line: 828-695-5900
Family Guidance Center
- Domestic Violence Crisis Line: 828-228-1787
- Sexual Assault Crisis Line: 828-302-6952
- Office Line: 828-322-1400
App State Counseling and Psychological Services Center (Students)
- Phone: 828-262-3180 (M-F, 8:00 a.m. - 5:00 p.m.) For emergencies and after-hours, select the option to speak with a counselor on-call.
Addressing Concerns for Others
Knowing When to Be Concerned
The following is a list of behaviors that are considered warning signs (or red flags) that indicate someone may have a problem:
- Alcohol and/or drug use
- Suicidal thoughts
- Loneliness
- Paranoia, strangeness, aberrant behavior
- Inappropriate emotions and behaviors
- Stalking
- Victim/martyr self-concept
- Violence, cruelty, and/or anger problems
- Violent fantasy content in writings, drawings, reading/viewing preferences, and role-playing
- Homicidal thinking
- Fascination with weapons and accouterments
- Imitation of murderers; interest in previous shootings
- Practicing and/or boasting about fighting or combat
Concerns About an Employee, Colleague or Friend
If you are concerned about someone else, try one of the following options:
- Encourage them to make an appointment with a counselor. Let them know that more than 1 in 10 App State employees seek CFS services each year.
- Offer to come in with them to see a counselor.
- Make an appointment to come in alone to consult with a counselor about that person.
Tips for Approaching Someone Who May Have a Problem
When approaching someone you are concerned may have a problem, create a safe space for both you and the other person:
- Talk to them privately to help minimize embarrassment and defensiveness.
- Listen carefully and respond to both the facts of the situation and their emotions.
- Discuss your observations and perceptions of the situation directly and honestly.
- Express your concern in a non-judgmental way and respect the person's values.
- Help identify options for actions and explore possible consequences. It might help to say to them, "What you're currently doing to solve your problem isn't working."
- Be frank about the limits on your ability to help them.
- Explain that "normal" people get counseling in order to help them overcome any preconceived notions that they may have about counseling.
- Remind them that they do not always have to know what's wrong before asking for help.
- Tell them that they don't have to commit to counseling right away and that they can simply meet with a counselor for a consultation.