Services & Referrals

At CFS, we offer a variety of services, including consultation, counseling, assessments, workshops, and the ability to make referrals.

All of our services are available to faculty, staff, and their immediate family members. We also extend our services to go beyond the individual and impact couples, families, and workplaces as well. Whether you're looking to sign up for a parenting workshop or seeking counseling on mending relationships between employees, CFS has something to offer you.

Personal Counseling Services

Personal counseling services are extended to faculty, staff and their immediate family members. Some reasons for seeking personal counseling may include:

  • Abuse
  • Aging
  • Alcohol or drug use 
  • Anger management
  • Anxiety
  • Depression
  • Financial issues
  • Grief
  • Interpersonal conflict
  • Health or illness
  • Legal issues
  • Parenting
  • Stress
  • Trauma

Professional Counseling

Professional counseling empowers faculty and staff members to accomplish mental health, wellness, education, and career goals. 

Counselors work with clients on strategies to overcome obstacles and personal challenges that they are facing, which may address:

  • Career
  • Interpersonal conflict
  • Work satisfaction

Counseling for Supervisors

CFS offers administrative counseling services to faculty and staff members in supervising positions, such as managers, program directors, and department chairs. Our staff is committed to assessing and meeting the needs of supervisors, and we offer consultation or training in the following fields:

  • Making appropriate referrals to CFS
  • Early identification of troubled employees based upon impaired job performance
  • Recognizing substance abuse in the workplace
  • Debriefing after traumatic events

If you are a supervisor, manager, program director, or department chair and would like to learn more information about whether or not our services will meet your administrative needs, please feel free to call us or to contact our director, Tandrea Carter, Ph.D., directly at

Workshops, Trainings, and Classes

Counseling for Faculty and Staff continues to provide group classes and workshops on a variety of topics and issues.

Please refer to the App State Workshop Scheduler to view current offerings. If you have thoughts about an offering that might be helpful during this time, please feel free to contact Tandrea Carter, Director of CFS, at


If you are a manager, supervisor, program director, or department chair and you are interested in referring an employee to Counseling for Faculty and Staff, you have a few options for how to make referrals:

  1. Self-referral: Faculty and staff or their immediate family members are recommended to contact us to schedule an appointment, and may do so of their own accord.
  2. Voluntary referral: Supervisors may voluntarily refer an employee to CFS by asking the employee to contact CFS and schedule an appointment. If the supervisor wishes to know whether or not the employee attended sessions, the employee must sign a Release of Information form, which gives CFS permission to inform the supervisor of the employee's attendance. If the supervisor wishes to know additional information, they must agree with the employee on the exact kinds of information released. The employee will then sign a Release of Information form that will allow CFS to divulge the specified kinds of information to the supervisor.
  3. Mandatory referral: A mandatory referral is issued when recommended by a Fitness for Duty Evaluation or by the Human Resources Services Director (or their designee) when a supervisor observes extreme or repeated behaviors indicating that an employee:
    1. may be in danger of termination;
    2. has made threats of suicide or suicidal remarks;
    3. may be dangerous to self and/or others;
    4. is using alcohol or drugs at work; or
    5. is functioning at work in an impaired manner.

Self-Help Resources

CFS maintains a list of self-help resources for those wishing to seek additional information or help for a variety of specific issues and concerns.

Explore Self-Help Resources